Reviews

 

 Since this is our newly designed store and website, only new reviews from this new website will show in the product  

 

categories so we did not want  you to miss the reviews from our previous website design.

 

 

When you read the testimonials below you will feel good about your decision to purchase a Volaris.  Most of these testimonials are from experienced rollator users.
 
As you will see, Volaris customers are very enthusiastic!
 
 
 
 

When I pulled my Volaris S7 Standard out of the box, I really had pretty high expectations because I had lived in Sweden for 3 years and knew first hand the superiority and quality of products manufactured there. Well, I can say that my high expectations were exceeded even further. The Volaris moved about so effortlessly, was whisper quiet and silky smooth. Being somewhat technically oriented, I was fascinated by the question of “how did they achieve this?” On further examination like spinning the wheels by hand etc. I began to get the impression that the moveable parts of this device might be supported by ball bearings. This, if true, is highly significant in my mind because even some electric motors, such as in many power drills, do not afford the luxury of ball bearings which, apparently must add significant cost to the production. I called Xlent Care and spoke to Tracy who confirmed that this is the case. Also, the thick rubber tires, 8 inch wheels and flexible frame contribute to the fine “ride”. I realize now that had I put out the extra coin for the Patrol model, these features would be more greatly enhanced. I would suggest that potential buyers seriously consider that option.

 

 

 

I am 75, have osteoarthritis and severe spinal stenosis which limits my ability to walk more than a few steps with a comfortably upright posture made possible by the walk-in frame and adjustable handles. These features contribute greatly to the distance I am able to comfortably walk. As an added plus, I can easily sit down in stores which provide no seating for handicapped customers. In sum, I think I can eagerly say that, “half the fun of having feet is walking with a Volaris rollator”.

 

 

 

David

 

Salisbury, North Carolina

 

(David has since also purchased a PATROL!)

 

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Would you trust a rollator tested by a non-physically challenged person or one tested by people who need one for balance? I've had a Swedish rollator tested by old and young people who need them and an American rollator (made in China). The American one almost put me in the hospital by tipping over and running away with me down a hill or handicapped ramp corner on the sidewalk. My Swedish Volaris is thoughtfully developed and tested by people like me who need them to get around. That means Volaris is balanced and flexes if I lose my balance, has optional slow down brakes to keep it from running away from me and can easily maneuver to avoid bumping into people sitting in a coffee shop or going over a curb. 

 

 

 

There is no comparison between the Chinese made rollator with low quality parts sold by American companies.  American rollators take lots of energy, strength and thought to operate safely. The Swedish Volaris S7 SMART has been carefully designed and crafted for people who need a rollator and want to be active and unhurt by poor design and quality. Yes, I paid more for the Volaris for its testing, design and quality, but a Volaris is worth every penny and more to give me back my active life.

 

 

 

Two other important points: First, the other day, a man stopped me and said, That rollator is beautifully designed. I asked him why he said that. He told me he was a designer in the Fine Arts Department at Carnegie Mellon University in Pittsburgh and then proceeded to explain to me his analysis of the careful functionality and elegant design of the Volaris.

 

 

 

Second, my physical therapist wants to recommend the Volaris to another patient of his. In my class, five of us have rollators, all different. He could tell easily that the Volaris was the safest, most functional, and easy to handle, so he chose to recommend it above all the others. 

 

 

 

Elizabeth

 

Pittsburgh, Pennsylvania

 

 

 

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I love my Volaris Shadow rollator! I have a slowly progressing form of ALS so I have been challenged for years to find increasingly more supportive walking aids. I have weakness in all of my extremities, along with poor balance and foot-drop issues. But I am determined to keep walking as long as I can because I know that once one sits down permanently lots of other body systems begin to decline.

 

 

 

When I broke my hip in a fall six months ago we thought my walking days were over, but with the help of a therapy program targeted to my specific strengths and weaknesses and a hospital-type walker, I was able to return to the walking world. However, as thrilled as I was to be walking, the hospital-type walker kept me very confined and caused damage to my hands and wrists from leaning on or lifting it so much. 

 

 

 

My PT and doctors had warned me sternly to not get the small-wheeled rollator one sees everywhere. They told me those kinds of aids were very dangerous to someone with weakness and balance issues like I have. But I still hoped there might be something out there somewhere in the world that would give me more stability, greater ease, and improved access to our city's sidewalks. After months of searching the internet I found Volaris, and after weeks of thinking about it, I decided to try the Shadow - but I kept my expectations low and my emotions in check.

 

 

 

From the moment I pulled the Volaris out of the box (no assembly required) and took my first steps behind the wheel, I knew I'd found what I'd been imagining and more. My Shadow has opened doors for me that had been closed long before I broke my hip. Walking with a cane was no match for the sidewalks around our lovely home on the city harbor, but with my Shadow I now stroll along the waterfront promenade and go to the lovely, neighboring restaurants.

 

 

 

I couldn't be more pleased with the renewed vigor and opportunities the Volaris Shadow is enabling me to enjoy. I don't know how long my strength will last, but for now my husband and I are thankful for every day I can embrace the greater sense of security, independence and improved access my Shadow gives me.

 

 

 

Thank you for making such a good product,

 

 

 

Bonnie

 

Baltimore, MD

 

 

 

(Sharing my words is fine. I hope you do, in fact, because one of hesitations in deciding to buy the Shadow is that not many reviews were from people with neuro-muscular disease. Most comments were from people who have pain associated with spinal stenosis or limitations due to breathing or cardiac functions, but I didn't find many from people who have overall weakness and balance issues. That's why I wrote so much. I wanted you to know your product works for people like me too.)

 

 

 

Best, 

 

Bonnie

 

 

 

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Karen -- I am recently back from Scotland and need to tell you that I could not have done this trip with anything less than my Volaris Shadow. It carried me over all sorts of terrain -- cobblestone streets, brick streets, paths of loose stones as well as embedded stones, soft grass, ascents & descents -- just rolling merrily along. And it was so easy to fold and gate check at the door of the airplanes. I am elated that I was able to manage this wonderful trip, enabled by this wonderful rollator.

 

 

 

Any way I can spread the good word I am happy to do so.

 

 

 

 

 

Marilyn

 

Middleton, WI

 

 

 

 

 

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Hi Karen,

 

I wanted you to see me walking on the beach in Kauai with my new walker. As you can see, it went through sand and waves. I want you to know that I was able to walk and hike almost everywhere with my family while on our first-time-ever vacation to Hawaii. It has been a life-changer for me having the walker. My family and I thank you so much!

 

Sincerely,

 

Rhonda

 

 

 

***To see Rhonda's video go to "Videos" from left Side Menu ***

 

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Subject:   Hey, my Patrol Arrived!

 

 

 

 

 

First, everything is perfect, just perfect. I was outside trying it in the grass, sidewalks, driveway gravel. Perfect. I already have my scissor technique down for even the highest curbs on my street. My computer bag also perfectly hangs into the hangers for the folding bag, as well. I'm so glad I got the wire basket. I wasn't thinking of much more than shopping, but when I realized my computer bag with everything in it and my heavy books (I'm a teacher) would just roll onto the subway with me with all the weight literally off my shoulders...well, I cried a little. I cannot tell you, in just an hour, this thing has relieved me of so many little "copings" that I didn't realize we're wearing at my soul. Thank you so much for bringing this product line to the U.S. 

 

 

 

Thanks again, I'm so sure that I'll be requesting more cards when this thing hits the streets. It's already been dubbed the neighborhood Monster Truck by a neighbor!

 

 

 

Harlan

 

 

 

 

 

Update:  I'm hoping the three people who have shown great interest in mine have purchased their own versions. (They we strangers on the street so I'll never know.) the Patrol has certainly changed my life. I am now very pain-free without the use of anything more than a random Tylenol. Thanks again!

 

 

 

Harlan

 

Oakland, CA

 

 

 

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Karen

 

 

 

Thanks for checking in, although I got the Smart Patrol, not the S7. I love it. I'm not surprised that I got a pack of your biz cards with it as I get stopped and asked about it a lot. I had the more common type of rollator before this with exposed brake cables and a design that folds poorly, esp for transit use. And now I go charging over sidewalk bumps that stopped me before, and with no exposed cables I no longer have to worry about snagging poor unsuspecting transit riders and their belongings. 

 

 

 

The only change I would suggest is that you offer customers an option for an additional fee to install the accessories before shipping so the customer doesn't have to. The instructions and tools were sufficient but my hands are partly disabled and I really struggled with the back strap and the brackets for the folding basket. Over the course of the day I got assistance from a taxi driver, my hair stylist and my bartender and got it all together. It sounds like the beginning of a joke - a taxi driver, hair stylist and disabled woman walk into a bar...- but it really is a true story.

 

 

 

I found the folding basket to be smaller than I needed so I placed a follow up order for the,other basket. I dreaded what the rigid basket would need with respect to installation after my experience with the other accessories, so I was delighted to discover that it simply drops into place. I find the folding basket too small for a grocery bag, andI wish the larger wire one could fold as well, so I'm not struggling to get it quickly folded on the bus.

 

 

 

This was definitely a good choice for me and I'm a very happy customer. 

 

 

 

 

 

Regards

 

Sioux

 

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Felt a bit nervous buying this off the net, but after studying several demo videos made the call and was assured by Tracy that it is as good as it looks.

 

 

 

I bought my S7 SMART to replace a made- in- China rollator/ transport chair and I am amazed at what a gem this thing is. To see the two side by side there is no comparison, the Volaris wins on all fronts, hands down.

 

 

 

My Neurologist immediately asked to try it during our last visit and was very impressed with the product as well.

 

 

 

Other reviewers have called it a B.M.W. and they were spot on.

 

 

 

The Volaris may be a bit more than the other brands, but it is money well spent. You are not only getting a premium walk aid, but also customer support from a manufacturer and retailer who are very responsive to the customer's needs. 

 

 

 

X-L-ENT Care has earned a customer for life and if this is a tool needed for your mobility needs, the Volaris is your best choice.

 

 

 

W. Wade,

 

Edmonton, AB

 

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The Volaris Patrol S7 is terrific! It turns heads wherever I go! If

 

possible, I would appreciate receiving another packet of your Business

 

Cards. I have nearly exhausted the initial supply. My neurologist here at

 

the University of Michigan Hospital was really taken with my new Volaris!

 

Also, the PT folks both at the Spine Clinic as well as at the Pulmonary Rehab

 

were all very interested.

 

 

 

More to follow! I have to go to PT NOW!

 

 

 

Cheers,

 

 

 

Jonathan

 

Ann Arbor, MI

 

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Here is my experience with my Volaris S7 SMART/Shadow:

 

 

 

This past July I took a trip to Europe with my family. My other companion was the Volaris walker, S7 SMART/Shadow I got a few months before. On our trip we encountered rough walking surfaces everywhere: gravel, dirt roads, high grass, and lots of cobblestones! Blocks and blocks of cobblestones! My former, traditional walker couldn't move even over fine gravel or lawns so I was delighted that even the cobblestones didn't stop the Volaris.

 

 

 

When we stopped at a restaurant or got on a train, my teenage grandson would fold it up, fasten it with the little travel strap and it was easy for him to store it out of the way.

 

I really felt the Volaris enabled me to do and see a lot of things I would have missed otherwise.

 

 

 

Harriet,

 

Minneapolis, MN

 

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Hi Tracy

 

 

 

I took the SMART/Patrol walker outdoor on its "maiden voyage" yesterday and again today. It's a game changer for me in terms of mobility. I've used a walker for five years now, and here are just some of the reasons my Volaris is so much better than the other walkers.

 

 

 

1. I can look around and enjoy the scenery instead of having to watch the pavement/ground, because this walker is so much more stable. I feel much more secure with it.

 

2. My gait is more natural. I can't walk fast because I wear braces in my ankles, but I can certainly go faster now than I did before.

 

3. The slow-down brakes are wonderful! I rarely need to use the hand brakes, yet the walker rolls smoothly. I don't have to work "too hard" to push it.  

 

4. Unlike other walkers, I don't have to fight to control it when walking on an uneven sidewalk.

 

5. Even the back rest is comfortable. The walker makes a fine seat when I need one.

 

6. I don't know too many people who like using a walker. At age 56, I'm certainly conscious of the stigma of using one. But the Volaris increases my independence and security so much that I don't care what anyone else thinks. I love being about to get outside for a relaxing and enjoyable walk in the fresh air.

 

 

 

Bravo to the designers and manufacturer! And thank YOU for all your help.

 

You may quote me :-)

 

 

 

Best,

 

Michie

 

Portland, ME

 

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I LOVE my Volaris S7!. It gives me back the confidence and freedom I had (and hope to regain) before I contracted neuroinvasive West Nile virus with encephalitis & meningitis last September. I still have a serious balance issue, and the only way I can increase my distance and endurance is to use a walker. I had the common kind - two small wheels, two tennis balls, no seat. It barely allowed me to cautiously hobble the 1 mile around my block. The second day with my Volaris, I easily walked 3.3 miles! I comfortably and fearlessly conquer cracked and bumpy sidewalks. I can go to the park with my grandchildren walking over small hills, tree roots and debris, and into the sand area, too, all without a second thought. i hope to recover further, but even if I don't, I feel like I have my life back! 

 

 

 

I've given out the provided Volaris business cards to my myofacial release practitioner, who has recently expanded his practice from world class athletes to general rehab, and also my balance PT at Hoag hospital here in Newport Beach. They were both thrilled to learn of its existence! 

 

 

 

I recently got caught in a rare monsoonal rainstorm here in Orange County (CA) while walking the mile back from lunch out with a group of friends. It was fun getting totally soaked, but the walker did too. I was concerned and got out my Use and Maintenance booklet as soon as I got home. I laughed when I saw instructions not only for rinsing off with a high-pressure hose or garden hose; then the page went on to describe reconditioning after putting the Volaris in a "washing unit." Any concerns about a little rain hurting it evaporated! I can only imagine what some circumstances truly athletic people put their rollators through! 

 

 

 

Thanks again. Best money I've invested in my independence, health & fun since the virus hit me! 

 

 

 

Sincerely, 

 

Elizabeth 

 

Santa Ana, CA

 

 

 

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Great Product, I Love It...

 

The S7 Smart is a SLIGHT bit larger than I thought it would be, employing

 

the photos on your web page as a guide.   BUT that is not a criticism on SMART,

 

after using a 3 wheel walker for almost 2 years the Volaris is larger BUT

 

feels so much MORE STABLE and gives me the confidence to go places that I

 

would not attempt before purchasing the  S7 Smart. Thank you for assisting

 

me in making a selection from the many rollators that are advertised on the

 

web.

 

If it's not too much trouble, would you send me some business cards.

 

I attend a very large Hospital/Cathedral like, (snick), Medical Center in

 

downtown Chicago, 'Northwestern Hospital'. I am very sure there will be

 

more than a FEW fellow physically challenged friends and or by standers that

 

will want info on your product...

 

Thank You,

 

Jim,

 

Chicago, ILL

 

 

 

more...

 

 

 

Hi Tracy,

 

still loving the product, I went to my Urologist today and he

 

was impressed with the S7 SMART, he did mention perhaps getting

 

one for his 92yo father who lives in Taiwan... 

 

 

 

Jim,

 

Chicago, ILL

 

 

 

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My Volaris SHADOW is all I could hope for in a walker. I had picked it out from the literature that Bill sent and he took it from there. It is really solid on rough, uneven sidewalks and really gets me around safely wherever I need to go. I had never anticipated having to need a walker but now that I do, I think I have the BEST.

 

 

 

Thank you,

 

Ruth,

 

Moncton, NB

 

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Hi Tracy,

 

 

 

My spouse Jean has now been using the SMART/Patrol...'Velociraptor' for about two weeks. We were staying at a cottage where the path down to the shore was quite steep and rough. She was able to negotiate it with little trouble. The Volaris is very stable and rolls easily on rougher terrain. The road into the cottage through the woods is also mostly a gravel trail. Jean walked on it every day and she says it ran smoothly over stones, humps and tree roots. It fits the bill for a person such as her with vertigo and balance problems, and it affords her the opportunity to get her daily exercise. It is providing Jean with the mobility and stability she requires to get her exercise independently as well as when she is walking with us. A physiotherapist once reminded us not to think of such a device as a walker, (Rollator) for the aged, but rather, think of it as a Treadmill. A Mobile Treadmill that unlike those in a gym, actually allows one to go somewhere. Indeed, Jean is very comfortable with her new Velociraptor. Of course we will be transporting it back to Victoria when we return home.

 

 

 

Thank you for your excellent customer service.

 

 

 

Lorne,

 

Victoria, BC 

 

 

 

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Tracy

 

 

 

Have taken two trips, four flights and two layovers with my sporty new Volaris, and everything went very well, even in the basketball arena where my grandson's graduation was held. several admiring comments, and I gave out two of your cards! 

 

Thanks for all your kind help and a quality product I am happy to have people see me with.

 

 

 

Judd, 

 

Topeka, KS

 

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> I love my SMART.   It's way more than I hoped it would be. When not in use, I 

 

> keep it in my living room so I can look at it.

 

> Sincerely,

 

> 

 

> Jean

 

Parlin, NJ

 

 

 

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Tracy, the PATROL is perfect. I toured the Botanical Gardens with family last week through dirt trails, cement and black top for 3 hours and it performed as I expected. I also spent 3 hours the day before leisurely going though the outdoor mail that recently opened in my area and put my purchases in my attached bag. I was able to put the Volaris into the truck of my car and remove it without any problems. I carried water with me on both trips in my handy water bottle carrier. But, shame on me--- I forgot to attach my umbrella so I did get a bit of a sunburn. I won’t make that mistake again as things are really starting to heat up here in Arizona. 

 

 

 

My family and I call the Patrol---“Grandma’s Big Wheel"

 

 

 

This is the very best 76th year Birthday Present to myself! Thanks you for your help.

 

 

 

 

 

Pat Foley

 

Sun Lakes, AZ 

 

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Dear Karen,

 

 

 

Thanks to my amazing Volaris S7 SMART rollator my quality of life is much improved. Being in my nineties and suffering from severe Spinal stenosis and circulation problems in my legs, I appreciate the sturdy design of the S7 SMART which keeps my body in alignment with great posture control, enabling me to walk further than I have in a long time. 

 

 

 

The SMART is easy to put into my small Honda, gets up curbs and broken sidewalks with ease. Brakes work with the flip of the finger, the seat is very comfortable. I no longer have use for my scooter or old walker.

 

 

 

Last but not least, I thank you Karen for your patience and help in my purchase. You are a delight to work with.

 

 

 

Cheers,

 

 

 

Gloria,

 

Portland, OR

 

 

 

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My Patrol rollator arrived on July 12, as planned by UPS. Amazingly (to me anyway) I can walk long distances with a rollator. Up to about 5-6 miles a day. With just a cane I can walk about 50 yards before the pain is intolerable. I think you may get why this is such a big deal to me. Without the rollator, I am essentially housebound. I stopped driving a car almost 3 years ago and rely on friends for longer trips that are not walkable. Yesterday I walked to our local Farmers Market which is a 4 mile round trip, including a VERY steep grade of several blocks. The slow-down brake worked well and kept me from that "running away" sensation. The walk was over varied surfaces: black-top, cement, grass, gravel-dirt mix, heavy planks, as well as dozens of side walk curbs. I am an experienced cane, walker and rollator user and I think the Patrol performed excellently and deserves high marks. 

 

 

 

My close friends think it's terrific looking and are impressed with how it handles. Thanks again for your help. 

 

 

 

Dick, 

 

Olympia, WA

 

 

 

Update: Just to let you know that after over a month all is well with my Volaris Patrol rollator. I have used it outdoors every day, averaging about 2-3 miles per day. I'm somewhat less reliant on friends for everyday errands transportation, and find myself just going out for the exercise more than I used to. Other people frequently comment on the Patrol and ask about it, pleasantly. I even had a guy driving by in a parking yell out " Nice rig, Dude! " I don't plan on writing to you unless something goes awry in the future but, thanks again. Well, maybe in a year or so.   Dick

 

 

 

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Hi Tracy,

 

 

 

All I can say is WOW, the Patrol Volaris Rollator made it possible for me get around on my recent international travels. It packed my bags around the airports (I had to keep taking it away from Porters), was easy to get in and out of taxi trunks, easy to maneuver over stones/uneven ground/curbs and made walking longer distances which is normally very difficult, fairly easy!  

 

 

 

It was expensive but I have to say it was worth every penny I paid for it. Now I won't think twice about travel, or walking long distances on any kind of footing. I have a super functional mobility device!

 

 

 

Thank you!

 

 

 

Winona Hartvikson,

 

Langley, BC

 

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""This is one classy rollator! It is small enough that it fits inside the house comfortably, big enough give my 78 years six foot body the support it needs, light enough move around and to load easily into the car and it will roll up or down over my seven inch back porch step without "bottoming out". It feels solid and quality, not creaky like other rollators I have used. At first I thought the handles half way down the sides were "funky" because no other rollators have them. But as I have become accustomed to this rollator, I find that the handles are very useful for unfolding and for carrying the folded Volaris when I must.   Finally, the ability to fold the Volaris and get it out of the way when I arrive at my destination is simply great. This rollator is more expensive than some and worth every bit of it.

 

 

 

Allan,

 

Spokane Valley, WA

 

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I was so "tickled" to find a 97% assembled PATROL when it arrived.  

 

 

 

I love everything about it. I have severe spinal stinosis , herniated discs. etc. I have tried different devices to be able to walk some distance on all kinds of surfaces, none of them were very effective. The Patrol is. 

 

 

 

The ten inch wheels are a definite bonus on grass, gravel, sand....I took it off road on a wooded trail. It was able to handle the ground stuff you might expect to find including tree roots. Also helping was the very resilient frame (it has a "metal give") This also helps when I enter my house which has a step up - merely put your foot on frame by the rear wheel, press down, tip up and the 10" wheels do the rest. The swivel effect of the wheels is extraordinarily smooth and balanced, especially on smooth floors.....its like power steering. When ordering the Patrol I didn't think I would need handbrakes or parking brakes. I was wrong. There are a couple of hills where I walk - one hill takes some time. I go 1/2 way up, move off the road put the parking brake on and sit for a short time. Then I finish the hill. When coming down that hill, the Patrol wants to go faster than I am able. That is when slight pressure applied to the hand brakes does the trick in slowing down. When my sons and daughter learned I had ordered the Patrol, they said they didn't think I would want a walker and use it in public (their image was of walkers they had seen). When they saw it they were truly surprised. Words like "buff", 'sporty" and "you go dad" were said. There is more I could say about the Patrol, the hand grips, etc. Suffice it to say I love the Patrol (I haven't named it yet) the only thing I wish , is that it could have been less expensive. However, the old phrase, "you get what you pay for" isn't always valid - in this case the phrase does apply. Don't I sound like I invented the Patrol?  

 

 

 

Paul

 

Hyde Park, NY 

 

 

 

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I purchased my Patrol just a couple of months ago because I was tired of sitting out at summer events. I have Degenerative Discs and weight issues which do not compliment each other, so with a bit of Internet research decided the Patrol Rollator was the one to try and I have not been sorry. It has taken me to Steam shows, hilly parks, country fairs and even to the beach and it has made my summer one to remember. The suspension makes it a fitting companion for anyone who wants to have great stability on any uneven surface and it is modern enough in appearance to catch a few stares and not make a younger person feel embarrassed to be using a mobility aid. 

 

 

 

Thanks to the wonders of computers I was able to get my Patrol the same day I decided on one and I want to commend X-L-ENT Care on the best and fastest service anyone could wish for. I would recommend the Volaris line of rollators to people of any age. 

 

 

 

Mary

 

Palmerston, ON

 

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Hi Tracy, a note regarding the recently purchased walker -S7 SMART. The only thing better than the model I purchased is not having to need one. Hopefully my handicap will be corrected that I won't need it but in the meantime I enjoy the relief it gives me. When I sit in my rocking chair I have the Volaris parked in front of me and have had lots of time to look at it. The design, materials and workmanship are excellent and I can't detect anything that could be improved on. It is gratifying to have something of quality when you depend on it daily. 

 

 

 

Best regards, 

 

Claus

 

Mission, BC

 

 

 

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My PATROL arrived promptly and on schedule-so thank you. 

 

 

 

All looks fine ---but the rain has arrived here also ---so I am limited to moving around the apt until the weather clears again. But even that tells me that I am going to enjoy the Volaris and I am grateful for your helpful assistance with the purchase. For the time being I am leaving the bottle holder and the cane holder off until I am sure I want them on---though I most likely will.. Both the product and your service are impressive so I am very pleased and comfortable with my choice.

 

 

 

Please feel free to use my comments in whatever way you choose.. If they help move someone else to choosing the Volaris-, I will consider that a good deed. I wish I had done it earlier- and am looking forward to getting out and about a lot more than I have been able to do in the past. 

 

 

 

Thanks again! 

 

Ed, Ottawa, ON

 

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Dear X-L-ENT Care:

 

 

 

Thank you for following-up on the sale of your, "Most Excellent" product, the Volaris Patrol, to me.

 

 

 

Because of being a Mechanical/Sales Engineer in Automated Packaging,

 

 

 

I did "A LOT'' of research before choosing your walking aide.

 

 

 

All I can say is that the Volaris Patrol is great!!

 

 

 

I was walking with 2 canes because of Psoriatc Arthritis.

 

 

 

Now, friends of mine, say that I need/will get a speeding ticket on foot! HAH!

 

 

 

Seriously though, the VP has fulfilled all the requirements to me, as noted in your sales/marketing brochures.

 

 

 

Thanks to you and Xlentcare for giving me some "hope" again!

 

 

 

Dave,

 

Baudette, MN

 

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For getting from one level spot to another any rollator will work. However since I require a rollator for stability and balance full time, I have found my Smart Shadow to be outstanding. I've had many rollators over the past 20 years. This is the best ever. The flexible frame is a real safety feature for constant good balance. The overall quality and design is far above any I have owned. They are well worth the price.

 

 

 

Thanks, Tracy, for your great service.

 

 

 

Du from Arizona

 

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Tracy

 

 

 

We just got to Baltimore and delivered the Volaris S7 rollator. She loves it and immediately took it to her accupuncture appointment, and physical therapy. The therapist helped adjust the seat and arms, and was impressed herself. 

 

 

 

She is delighted and confident using the Volaris. It really made it possible for her to go to the ocean on a family vacation, rather than stay behind with one on one care for safety.

 

 

 

Thanks!

 

Tom

 

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The SMART SHADOW has just now arrived safely here!  

 

 

 

It is out of the box - really very beautiful and classy!!! I will read the manual tomorrow and test drive it.

 

 

 

WOW!!!

 

 

 

Thank you so very much!!!

 

 

 

(Update) Hi, Tracy!

 

 

 

I love it so far, the big test will be coming up in September when I fly 4 flights + my Alaska cruise (with 4 excursions). Hopefully, it will be as rugged as I believe it is. I will definitely report back to you by the end of September.

 

 

 

Received the cards - thank you so much! I definitely will have them ready when people on the cruise ask me!!!

 

 

 

We need great products such as these. Those currently available in the USA are not as classy and certainly not as rugged.

 

 

 

(Update #2)Hi, Tracy 

 

 

 

It performed beautifully- no problems. You can use the following statement for your potential customers - 

 

 

 

This is a very beautiful and classy rollator! I have had no problems at all with the functioning of the Volaris. It is very sturdy and easy to fold and unfold. It is comfortable. It packs easily into a standard auto trunk. Weather (rain, humidity) do not affect its functioning. The Volaris is definitely a major step up from the 3 other rollators I have had - specifically because it is so well-built. With the others I have had, because they were so fragile, I was always worried about things breaking (and they did, all the time). And, because the cords are hidden in the Volaris, there is no chance of tangling, a major problem with other rollators! It is well worth the price and I would highly recommend it to anyone.

 

 

 

The best of luck to you and Volaris!!!

 

 

 

Should be an easy sell - just focus on the quality of the product. The others in the market are sooooo flimsy!

 

 

 

Diane L.,

 

 

 

Alexandria, Virginia

 

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Please feel free to use my testimonial below, or any parts of it you wish, on your web-site:

 

 

 

After my SMART PATROL arrived in California, a friend forwarded it to me (with no insurance!), by FEDEX AIR to to Maui, Hawaii, where it arrived, severely damaged, inside its demolished box. Due to the extensive damage, shipping it back to the factory in Buffalo for repair was the only option, and included cancellation of Volaris's 2yr Factory Warranty due to the unknown internal damage. I couldn't afford to purchase a new Patrol, nor afford shipping it again from Buffalo to Maui. Tracy and Kevin were SOOOOOO empathetic of our predicament, they immediately offered us a replacement Patrol, at a significant discount, which coupled with my local FEDEX Manager, agreeing to pay the shipping by FEDEX, from Buffalo-Maui, enabled me to receive their replacement Patrol.

 

 

 

The Volaris Patrol, has to be the BEST all-terrain Rollator available, in today's market! I believe I couldn't have purchased a better product! It moves over gravel, uneven surfaces, grass, and most sand, with NO effort whatsoever by the User, turns on a dime, is sturdy, well built, and is far superior to other similar products I investigated, before purchasing it. Surfaces are extremely uneven on Maui, but the Patrol has easily conquered them all!  

 

 

 

I HIGHLY RECOMMEND the Volaris Patrol TO EVERYONE! AND recommend, the amazing professional attention/service, provided by www.xlentcare.com!

 

 

 

Cher M.

 

Maui, Hawaii

 

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Testimonial for my new Volaris S7 SMART PATROL Walker

 

 

 

I really like my new walker. It is lighter, it has a string that makes it fold up sideways,

 

 

 

I really like the big wheels. The brakes are on top of the handles and fold over to

 

 

 

lock the arms. I had my arms adjusted to my elbows so I can sit.

 

 

 

The seat is a lot better, I don't feel like falling. I really like the water bottle holder.

 

 

 

I used it at Special Olympics bowling to carry a cup of coffee!

 

 

 

The back rest is at the right place. I had my highest score in bowling at 111.

 

 

 

I wrote my brother and he thinks it's a good luck charm.

 

 

 

I like that there no brakes or cables to fix, because that happens a few times.

 

 

 

Cables tear really easy. I don't have to worry about that anymore.

 

 

 

A lot more convenient!

 

 

 

Thank you very much.

 

 

 

Sharen Reed

 

Prince Albert, SASK

 

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Hi Tracy, 

 

 

 

> > I am writing to you to let you know how much I love my Volaris S7 SMART. It did take me months to search out the best rollator on the market. After owning two flimsy ones, I was determined to find the best. I did!

 

> > 

 

> > My "BMW", as I call it, has met every expectation I knew I would get. With the others I was actually scared to go out alone while using them.

 

> > 

 

> > With my Volaris there is no hesitation going where I want to.

 

> > 

 

> > The big test is when I had to fly. It took me to and off the plane easily. After getting off the plane I was very weak. I thought I would need a wheel chair to get from one area to the next. I was wrong, my Volaris helped me get my strength back and held me up straight.

 

> > 

 

> > There is no question that this is the BEST ROLLATOR on the market today. And to add Tracy is absolutely the nicest person to help you to make a good decision on purchasing the correct one.

 

> > 

 

> > Thanks, 

 

 

 

Adele, Massachusetts

 

 

 

(Hi Tracy, I didn't feel like I could put into words how much I love my Volaris. I am glad you liked it. Take care and sell those "BMW's". No one will be unhappy.) 

 

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